Anaaj

Shipping Policy

Shipping Policy – Anaaj Spices

At Anaaj, we ensure safe, hygienic, and timely delivery of our spices across India.


Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.


Delivery Timeline

• Standard delivery time: 3–7 business days across India.
• Remote or rural areas may require additional time depending on courier service availability.

Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions or logistics delays.


Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment.
• Any promotional free shipping offers will be clearly mentioned on the website.


Order Tracking

Once your order is dispatched, tracking details will be shared via email or SMS.
Customers can use the tracking link to monitor shipment status in real time.


Delivery Issues

If your order is:
• Delayed
• Damaged during transit
• Incorrect or incomplete

Please contact us within 24 hours of delivery with your Order ID and relevant details. Our support team will review the case and assist accordingly.


Incorrect Address

Please ensure that your shipping address and contact details are accurate while placing the order. Anaaj will not be responsible for delays or non-delivery due to incorrect information provided by the customer.


For any shipping-related queries, please contact:
Email: support@theanaaj.com
Contact : +91 9899126578

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